FAQs

Clients and customers always have lots of questions regarding new products and their features; we understand this and truly appreciate it. Their questions help us continuously improve our products and make them more competitive.

Based on the questions we have received from our esteemed clients and customers, we have created a list of the most Frequently Asked Questions about eZee Foodie for your ease of reference. We welcome you to read through these. If there are still any questions that remain unanswered, we would love to hear from you; feel free to contact the eZee Foodie Help Desk at any time:

  • How do I ensure that orders and customers are genuine?
  • Does eZee Foodie support modifiers for food products?
  • What is the customer’s delivery address is outside my delivery coverage area?
  • Can eZee Foodie be integrated into my restaurant website?
  • Does eZee Foodie support my local, regional or country language?
  • Can I accept credit cards / PayPal or my preferred payment gateway through eZee Foodie?
  • Can I use my own server with eZee Foodie?
  • What about the safety of my data and order information?
  • What if there is delay in order receipt by kitchen from eZee Foodie?
  • Does this solution support multiple restaurants? If yes, then how?
  • Can I have gift coupons / discounts offered at specific time and date?
  • Do you have long term contract options instead of monthly payments?
  • Is it possible to use eZee Foodie as a portal to connect different restaurants or the same or different owners? which does not belong to the same client / restaurant?
  • Can eZee Foodie be integrated with any restaurant POS system or delivery or CRM module?
  • Is it possible to track orders end-to-end?
  • What support do you provide when I need any help with this software?
  • What if I lose all my data? Is there any backup system?
  • Can there by multiple administrators with simultaneous login facility?
  • Are there any special system requirements for installing eZee Foodie?
  • Are there any extra charges for upcoming features and upgrades?